Last updated 29 June 2026
This website, hapio.life, is operated by Adversio Group Limited, a company registered in England and Wales (company number 16067997), registered office 10 Beech Court, Wokingham Road, Hurst, Reading, England, RG10 0RQ. Hapio is a product of Adversio Group Limited. In this notice, "we", "us" and "our" mean Adversio Group Limited. We are registered with the Information Commissioner's Office (ICO) [ICO REGISTRATION NUMBER TO BE ADDED]. For anything about your personal data, contact us at privacy@adversio.group.
This notice explains how we handle personal data we collect through this website, mainly when you ask for a demo. It does not cover personal data processed inside the Hapio platform on behalf of an alternative provision. In that case the provision is the data controller and we act as their data processor, see our Data protection page for how that works.
When you complete the demo form we collect the details you give us: your name, email address, phone number, organisation name, your website if you provide one, the size band you select for your team and for the young people in your care, and anything you write in the free-text field about the technology you currently use. We ask only for information about you and your organisation. Please do not enter any information about an individual young person into the website form.
When you visit the site, our infrastructure providers may process limited technical data, such as your IP address and browser information, to serve the site securely. We use only essential cookies needed to make the site work. We do not use advertising or third-party tracking cookies.
We use your demo enquiry to respond to you and arrange a demonstration. Our lawful basis is our legitimate interest in responding to enquiries about our product, and taking steps at your request before entering into a contract. We use technical data on the basis of our legitimate interest in keeping the site secure and working.
We do not sell your personal data. We share it only with the providers that help us run the site and respond to you: our email provider (Resend) to deliver your enquiry to us, and our hosting and backend providers. These providers act on our instructions. Your demo enquiry is sent to our team at Adversio Group Limited.
Our backend data is hosted in the European Union, in Ireland. Some providers, such as our email provider, may process data outside the UK. Where that happens, the transfer is protected by appropriate safeguards recognised under UK data protection law, such as the International Data Transfer Agreement or standard contractual clauses.
We keep your demo enquiry only as long as we need it to deal with your enquiry and any follow-up, normally no longer than 24 months from our last contact with you, unless you go on to become a customer, in which case it is kept for the life of that relationship. We then delete it.
Under UK data protection law you have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to how we use it, and to data portability. To exercise any of these, email privacy@adversio.group. You also have the right to complain to the ICO at ico.org.uk, though we would ask you to contact us first so we can put things right.
We may update this notice from time to time. The date at the top shows when it was last changed.