Everything an AP runs on, in one platform.
From the first referral to the final step back, one login carries the whole of it, and tells your team what to do next at every stage.
Built by people who run APs, for the people who run them.
If you have been searching for an AP CRM or an alternative provision MIS, this is the page you were looking for. The MIS platforms schools run on were built for mainstream schools, timetables, year groups, whole cohorts moving as one. Alternative provision does not work like that, so Journey was not built like that. It is the student journey platform for AP, the system of record and the system of action in one.
One platform, the whole arc.
Hapio Journey is the student journey platform for UK alternative provision, carrying each young person from referral to reintegration.
A young person is carried from referral all the way to reintegration without ever leaving the platform, so nothing slips between tools.
One login, one bill, one source of truth, instead of a register, a wellbeing tool and a folder of spreadsheets that someone in the office stitches together by hand.
Referral
The record opens, with documents attached.
Assessment
A baseline sets the starting picture.
Induction
Parents brought on board securely.
Provision plan
A living plan, shaped to them.
Sessions and attendance
Daily sessions, full register codes.
Drivers and targets
Eight drivers, a target on each.
Reintegration
A staged journey back.
Monthly report
Drafted, ready to review and sign.
It doesn't just record the work. It tells you what to do next.
For every young person, Hapio reads where they are and recommends the next best step, with the reason it is recommending it.
It looks at each young person's risks, targets and drivers, then ranks the interventions and qualifications most likely to move them forward. Your team selects from the top recommendations, tracks them live, completes them with evidence, and the next best step recomputes on its own. The reasoning is always shown. It does not guess.
Our mentors work with young people other services have given up on. Hapio tells us the next best step for each one and captures the evidence as we go. Referrals stopped getting lost, and our reports finally show the impact we always knew we were having.
See the next best step for your young people.
Book a demoEverything about a young person, in one place.
One record per young person that guides the work, not just stores it.
An identity header carries their programme, their reintegration stage and the flags that matter, with a categorised alert banner sitting above it. Beneath, the tabs hold the whole picture, and each one feeds the next.
Progress you can see, and prove.
Every young person's progress is tracked across eight drivers, so movement is visible, not anecdotal.
Each score blends a metrics rubric, scored L1 to L5 across behaviour, SEMH and academic, with completed targets and captured achievements. Work the criteria with a young person and the score moves on its own. Achievements record themselves as you go, captured by category and tagged automatically.
A staged journey back.
Every young person sits at one of five stages, and the platform plans around where they are.
The stage drives the recommended work, the grouping and the planning, so the whole team is pointed at the same destination.
The report writes its first draft.
The monthly impact report is drafted from the evidence your team already recorded, ready to review and sign.
Hapio assembles the facts, attendance, driver movements, completed interventions, achievements, and drafts the narrative prose from them. The principle is strict. It narrates, it never calculates or decides. Every number and score is computed and auditable, and a leader reviews and signs it off before anything is sent. A fortnight of someone's evenings becomes a quick review.
The operations, handled.
The unglamorous machinery a provision runs on, done properly and kept out of your way.
Attendance
Daily attendance on the full set of DfE register codes, per young person and across the cohort, with Attendance Support Plans for the ones who need them.
Billing
Billing tracked and export-ready as a clean QuickBooks file, with funder mapping that catches a problem before it fails. QuickBooks stays your system of record.
Built safe for the young people who need it most.
Safeguarding and data protection, built in as a benefit, not bolted on as a checklist.
The right people see the sites they are responsible for, and nothing else. Child data is anonymised before it ever reaches an AI step. Photographs of pupils' written work never reach any AI service, the reading happens on the device. It is the quiet confidence of a platform built for vulnerable young people from the first line of code.
And everything else a provision needs.
The whole operation is in here. These are the pieces a researching eye will want to see named.
Referrals and intake.
Referral intake, assessment and a magic-link parent induction, all in the platform.
The provision plan.
A living provision plan per young person, with a built-in review schedule and a PDF export.
Targets and achievements.
A target against each driver, and achievements captured by category as the work happens.
Sessions and timetable.
Daily sessions and a timetable for every young person, feeding attendance and progress.
Roster and oversight.
Cohort views and oversight across every site, role by role.
Document handling.
Upload EHCPs, referrals and prior reports, with values proposed back for a human to review.
See it the way your role sees it.
The same platform, framed for the job each person does.
See the whole provision move, and the evidence that wins your next renewal.
Referrals, attendance, reintegration and billing, the whole operation in one place.
The next best step for every young person, in a record that guides the work.
Billing tracked and export-ready, with a clean audit trail behind every figure.
Paper booklets, filed without the filing.
Pupils' written booklet work is photographed on a phone.
The page is read and filed against the right criteria on the device itself, in the moment, by the person holding the phone. Internal quality assurance and sampling sit behind it, so evidence stands up. And the photograph never leaves the device for any AI service, the reading happens on the phone itself.
Your first fortnight.
Switching is the part everyone dreads. It is also the part we have done ourselves, so it is short.
Day one, your referral link is live.
Your public referral link works from the start, with documents read and proposed back rather than retyped.
Week one, your records come with you.
Your young people's records are set up with you, and your team learns the platform inside real work, not a training room.
Week two, it is working for you.
Recommendations per young person, attendance running daily, and the first monthly report drafting itself at the end of the month.
Set up, data migration and training are available as services, shaped around your provision.
The people who fund the placement can see it working.
Local authorities and commissioning schools sign in to their own portal and see the progress of the placements they fund, live. Every access is logged, so you always know who looked and when. Attendance runs both ways: it flows back to the school for their registers, and the school can report changes or planned absences through the portal. And renewal conversations start from evidence the commissioner has already seen, rather than a report they have to take on trust.
The things people ask.
What is Hapio Journey?
The student journey platform for UK alternative provision. It carries each young person from referral to reintegration, recommends the interventions and qualifications most likely to move them forward with the reasoning shown, and drafts the monthly report from recorded evidence.
Where is our data hosted?
In the United Kingdom, in London. Each provision is the data controller and Hapio is the data processor, under a written data processing agreement.
How does Hapio use AI?
AI narrates, it never decides. Every number, score and recommendation is computed by the platform and auditable. A young person's data is anonymised before it reaches any AI model, and it is never used to train one.
What size of provision does Hapio serve?
Provisions of any size, from a single site to multi-site organisations. Pricing is on application.
Can the people who fund placements see progress?
Yes. Local authorities and commissioning schools sign in to their own portal and see the placements they fund, live, with every view logged by name and time.
How does pricing work?
Pricing is simple: Journey is priced monthly by the number of young people on roll, Hub by the size of your staff team, there is no minimum size, and we will give you the exact figure openly on the call.
How quickly can we get started?
Your referral link can be live on day one. Set up, data migration and training are available as services, and most teams are working normally within a fortnight.
Best-in-class is now a login.
Move them forward.
See Hapio on your own provision, a calm 30-minute walkthrough, no slides, just the product.
